Derek Shapiro

Network Engineer

With seven years at PSD as Network Engineer, Derek holds a large range of responsibilities. Derek performs onsite IT consulting for a variety of clients in multiple industries. His day to day tasks also involve working with network infrastructures, maintenance of servers, PC, enterprise level backup solutions, virus protection and OS software. In addition, Derek provides application support, including email and remote access and he has extensive experience working with peripheral network devices including firewalls and routers. Derek continues to seek out and develop new IT strategies and he stays focused on maintaining strong client relationships.

Prior to joining PSD Solutions, Derek was an instructor at Computer Systems Institute. As an instructor, he led MCSA classes, teaching skills to manage and troubleshoot network environments running on the Microsoft Windows operating system. In an effort to be proactive, he created lab environments for students and conducted hands-on lessons to ensure understanding of the subject matter.

Derek’s technology proficiencies include: Windows Server, Active Directory, Exchange, Cisco IOS and SonicWALL. Derek has expertise with applications including Citrix, GFI Suite, Symantec Suite and Misys Suite. Derek holds a Bachelors of Science degree in Business with a concentration in Computer Information Systems from Indiana University – Kelley School of Business.

Certifications
Microsoft Certified Systems Engineer
Microsoft Certified Exchange Administrator
Cisco Certified Network Administrator
Citrix Certified Administrator